because each and every item is made to order just for you, we do not accept returns. we do understand with ordering online that some items just don't fit, so we accept exchanges if you contact us within 7 business days of receiving your order. we care about getting you clohing that you'll love, so please don't hesitate to contact us with any concerns! send an email to firstname.lastname@example.org :)
because most items are made to order specifically for you we do not accept cancellations 48 hours after your order is placed.
ALL SALE ITEMS (INCLUDING ITEMS BOUGHT WITH A COUPON CODE AND DURING ANY SORT OF PROMOTION) ARE FINAL SALE, NON RETURN-ABLE AND NON-REFUNDABLE. NO EXCEPTIONS.
buyer pays for shipping of exchanges and returns unless a product is damaged, defective, or incorrect. we are glad to pay the shipping costs to send your exchange back to you! :) when mailing back a return it is highly recommended you purchase tracking and insurance. purusha people cannot be held responsible for missing or damaged returns.
all orders are sent USPS with delivery confirmation and insurance. USPS delivery times vary from 2-5 days domestically. if you would like to use another shipping method please contact us.
all orders are sent USPS with delivery confirmation and insurance. USPS delivery times vary from 6-30 days internationally. if you would like a faster shipping method please contact us and we can send DHL with additional shipping payment. please be aware that delivery times can be delayed due to customs in your country. our shipping charges do not include taxes and duties that may occur at customs. please contact your local customs department if you have any questions regarding taxes and fees.